Last updated: June 2024
These Terms & Conditions (hereby referred to as "Terms") serve to govern the use and access of our order contact form and correspondence with our subcontracted social media account managers (hereby referred to as "Service").
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, affiliates, customers, and/ or contributors of content.
Please go through these Terms carefully and thank you for looking into our Terms, as they are essential to understand!
Terms are Legally Binding
Using the Services we provide, you agree to be legally bound by the Terms outlined on our Website and comply to the Privacy Policy also defined on our Website.
When we use the words "WolfGrowth," "we," "our," or "us" throughout this policy, we're referring to WolfGrowth Inc., which is understood as the intermediary Company that connects "Account Managers" to provide the Customer with Services listed on our Website. When we talk about "Services" in this policy, we refer explicitly to the actions committed by Account Managers to help you grow your social media accounts.
You are an Authorized Member of Our Community, And Your Account Is Managed
A company, organization, or other qualified third parties we refer to in these Terms are considered the "Customer." Being a Customer effectively makes you a member of our Community. Every member of our Community is provided a communication channel to an "Account Manager." In and beyond these Terms is understood as a third-party; subcontracted person(s) that offers Services on behalf of the Customer. An Account Manager is granted access to the social media account(s) of the Customer, thus allowing for the fulfillment of Services.
For you, this means:
Your Customer Data is accessed discreetly both by Wolf Growth and by a third party, sub-contracted account managers to improve the delivery of Services. You agree to allow access to Customer Data upon registering for access to our Services under a "Contract," activated upon Customer Registration. This contract holds our commitment to delivering Services to the Customer through the delegation of tasks to a subcontracted Account Manager.
Notable Rules
The Services provided by Wolf Growth require the Customer to adhere to the Rules specified below and comply with the Privacy Policy outlined.
Age Requirement
Our services are exclusively intended for individuals aged 18 and above. Minors under 18 are advised against utilizing our services. If a minor has disclosed information without parental or guardian consent, please contact us immediately.
The Customer Is Bound to Contract Periods
These Terms remain in effect until the end of the Customer's billing cycle. The Customer is entitled to cancel their contract with us without prior notice or given reason. The Customer is required to cancel their billing at least ONE (1) day before the following billing cycle.
Otherwise, the Customer is obliged to fulfill the last month of the billing before cancellation. Please note that pausing an account does not cancel the subscription and related charges.
Billing Cancellation Example
The Customer is due to be billed on 31st March to provide Services from 31st March to 30th April 2021.
Scenario 1 – The Customer cancels on 31st March: The Customer will still pay for services supplied for 31st March – 30th April 2021. The Customer will not be billed on 30th April, for May.
Scenario 2 – The Customer cancels before 30th March: The Customer will not pay for 31st March – 30th April 2021. The Customer shall not receive any Services after 30th March.
The Customer Agrees To Limitation of Liability
Services provided by Account Managers of WolfGrowth will not be held accountable to the Company, WolfGrowth Inc. The Company may not be held liable for any potential damages incurred. Depending on the circumstance, we may directly step in and take what we deem appropriate action against the Customer or Account Manager (including the disabling of accounts on the WolfGrowth website).
The Customer Agrees To The Refund Policy as Described
Refund requests are reviewed on a case-by-case basis. The refund policy as described in terms of Service does not serve as a guarantee of refund. Typically, only new customers may be eligible for a refund. Multiple factors are taken into consideration, which may include (but are not limited to): the amount of account management provided, amount of followers received, date of subscription, events of force majeure, contract period binding, subscription type, experience with the Service, account manager feedback, targeting as defined by the Customer.
Refund requests based on performance issues of account management are reviewed on a case-by-case basis. Proposals may include but are not limited to slow growth or irrelevant quality of followers and likes. While the Company strives to render Services as best as possible through the Intermediary, the Company is under no obligation to fulfill refund requests.
Refunds due to Management Quality
Refund requests based on the quality of account management are reviewed on a case-by-case basis. Requests may include but are not limited to actions taken by their account manager that extend beyond the scope of the agreement, such as inappropriate likes or commenting and following. While the Company strives to render Services through the Intermediary, the Company is under no obligation to fulfill refund requests.
Refunds due to Recurring Subscription Billing Agreement
Should the Customer submit a refund request due to the Customer not being aware of a recurring subscription, the Company can fulfill said requests at its sole discretion. Generally, it is the Customer's responsibility to understand the nature of their Billing Agreement, which is expressly mentioned on the Pricing section of the Website and during the checkout process of the Company's designated payment provider.
Refunds due to Unexpected Service
Should the Customer request a refund on the basis that the Service is not as expected, the Company can fulfill such refund requests at its sole discretion. If the Customer has been offered a 3 (three) days trial without obligation to enter a Billing Agreement with the Company. The trial period is for the evaluation purposes of the Customer. As such, and while the Company strives to render Services as best as possible through the Intermediary, the Company is under no obligation to fulfill refund requests if the Customer claims Service is not as expected.
Refunds due to Untimely Cancellation
Should the Customer cancel the Billing Agreement with the Company in an untimely fashion, the Company can fulfill said refund request at its sole discretion. In most instances, the Customer is offered Services for the rest of the paid month. Should an untimely cancellation occur within a reasonable timeframe as determined by the Company, the Customer may be eligible to a refund.
Refunds due to Inactivity
Should the Customer request a refund due to account inactivity caused by technical issues and the non-participation of the Intermediary account manager, the Company may issue a refund at its sole discretion. Refunds in such instances are typically fulfilled when the issue cannot be solved within a reasonable timeframe as determined by the Company. As such, refund requests are reviewed on a case-by-case basis.
Refunds due to Double Charge
Should the Customer enter an additional billing agreement with the Company that renders the first billing agreement obsolete, the Customer may be double-charged by mistake. In such instances, the Company shall always endeavor to refund the Customer in a reasonable timeframe as determined by the Company.
If you believe you should be issued a refund, please reach out to our support team with full details of your request. While we strive to be as fair as possible when reviewing a refund request, please keep in mind that refunds are usually provided only in extreme circumstances.
Refund Fees
In case we issue a refund, you will get an email notification about the refund and receive money within 5–10 business days. Please note that the 2.9% + $0.30 fee per online transaction is not refundable.
Dispute / Chargebacks
Attempting fraudulent chargebacks either through your card issuer will be a breach of agreement on your side, and we will use your private information in pursuit of legal damages in your local court.
In case of breach of agreement, we retain the right to use your private information to recover any and all damages in ways that include but are not limited to:
Discrepancies & Agreement to Terms
The Terms stated above, including any terminology referred to in our Terms or within our Privacy Policy, are constitutive of the entirety of our Terms agreement between you, the Customer, us the Company, and involved third parties that provide Services, wholesomely understood as the Account Managers.
The Terms stated supersede prior agreements (both written and verbal) concerning all subject matter related to the provision of Services and Terms of use of WolfGrowth as an intermediary Service. Should there be conflict, inconsistency, or claims that counter either the Terms or Privacy Policy, the terms stated on this Terms page shall be the prevailing Agreement presented to any "Authoritative Party" understood as local jurisdictive parties.
Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted. You involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use the service, or access the service or any contact on the website through which the service is provided without explicit written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Products or Services
We reserve the right but are not obligated to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the service will be corrected. Results, including the quantity, quality, and legitimacy of any form of social media engagement received on behalf of the service, are not guaranteed in any way. It all depends on the quality and interestingness of your content.
Wolf Growth and its parent, subsidiaries, affiliates, officers, directors, shareholders, employees, agents, attorneys, partners, licensors, and other representatives shall not be liable for any complaints about the quality, quantity, or legitimacy of any form of social media engagement received on behalf of the service.
Relationship with Instagram
Additional Notes
Our tools have been meticulously designed to attract exclusively organic and genuine audiences to your account using a variety of targeting strategies, such as influencer-based targeting, location-based targeting, competition targeting, hashtags, and more.
Your account will play a crucial role in exploring and interacting with the audience to boost visibility. All our approaches align with community standards, and the tool is configured to discourage overuse and spamming. If you receive artificial engagement from third-party sources while using our services, Instagram may impose restrictions on your account. In any event, Wolf Growth assumes no liability for such consequences.
You are responsible for complying with Instagram rules, its community guidelines, and relevant legislation. The use of Wolf Growth is entirely at your discretion. We assume no responsibility for your actions and their consequences. Wolf Growth will not be held accountable if your Instagram account is suspended. You'll need to enter your Instagram username and password through the designated action dashboard assigned to you at the time you purchase. We do not store, reveal, abuse, or distribute your password to third parties. Please consider all potential risks and exercise caution when using our platform.
Termination
We reserve the right to promptly terminate or suspend Your Account without prior notice or liability under any circumstances, including but not limited to cases where You violate these Terms and Conditions.
Upon termination, Your access to and use of the Service will cease immediately. If You wish to terminate Your Account, You may do so by discontinuing the use of the Service and canceling Your subscription (not simply deactivating the activities on Your action dashboard).
Technological Measures
If your bandwidth usage or load significantly exceeds the average bandwidth usage (as determined solely by Wolf Growth) of other clients, we reserve the right to immediately disable or limit your account until you can reduce your bandwidth consumption or load.
Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform or participate in any unlawful acts, to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances, to infringe upon or violate our intellectual property rights or the intellectual property rights of others, to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, to submit false or misleading information, to upload or transmit viruses or any other type of malicious code that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet, to collect or track the personal information of others, to engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping, for any obscene or immoral purpose, or to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Optional Tools
Access to third-party tools may be provided, which are not monitored or controlled by us.
It is acknowledged and agreed that access to such tools is provided "as is" and "as available" without any warranties, representations, or conditions of any kind, and without any endorsement. We shall not be liable for any issues arising from your use of optional third-party tools.
Any use of optional tools offered through the site is done at your own risk and discretion. It is important to be familiar with and approve the terms under which tools are provided by the relevant third-party provider(s).
In the future, the website may offer new services and/or features, including the introduction of new tools and resources. Such new features and/or services will also be subject to these Terms of Service.
Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to modify or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (even after you have submitted your order).
We do not undertake an obligation to update, amend, or clarify information in the Service or on any related website, including pricing information unless required by law. The absence of a specified update or refresh date in the Service or on any related website should not be interpreted to mean that all information in the Service or on any related website has been altered or updated.
Modifications to the Services and Prices
Prices for our services are subject to change without prior notice.
We reserve the right to adjust or terminate the Service (or any part or content thereof) at our discretion, without prior notice.
We shall not be held responsible towards you or any third-party for any alterations, price adjustments, suspensions, or discontinuations of the Service.
Governing Law
These Terms of Use shall be governed by, construed, and enforced in accordance with the laws of the State of Florida without giving effect to any conflict of law provisions. By using any Services, you agree that any dispute relating in any way to these Terms of Use, your visit to the Website, or to any purchase, return, or other transaction with the Website will be submitted to confidential arbitration in Oakland Park, FL.
However, if you have in any manner violated or threatened to violate any wolfgrowth.com intellectual property right, wolfgrowth.com may seek injunctive or other appropriate relief in any state or federal court in Oakland Park, FL.
You consent to exclusive jurisdiction and venue in these courts. Any arbitration under this agreement and these Terms of Use shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
Any claim or cause of action you may have with respect to Wolf Growth, the Website, or the Services must be commenced within one year after the claim or cause of action arose. To the full extent permitted by applicable law, any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
At our sole discretion, we reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Statute of Limitation
You acknowledge and agree that notwithstanding any statute or law to the contrary, any claim or cause of action arising from or in connection with the use of the Service or the Terms of Service must be commenced within one (1) year after such claim or cause of action first arose, or it shall be permanently barred. The section titles in the Terms of Service are provided for convenience purposes only and do not have any legal or contractual implications.
Support
We appreciate all forms of feedback and welcome you to contact WolfGrowth through this form should there be any in-discrepancies, misunderstandings, or other noteworthy mentions regarding the Terms and/or Privacy Policy.
Thank you for your understanding and cooperation. Let's grow your social media together!